Baker Hughes offers two different types of travel assistance when it comes to the health of our employees. Read below to understand the different options and how they work together.
The Medical Benefits Abroad® (MBA) plan is NOT a full-service medical plan, but provides coverage for unexpected injuries or illnesses that may occur while on international business trips. Prior to any business trip, the employee's travel approver should email the Baker Hughes Total Rewards team at: firstname.lastname@example.org to obtain a copy of the Certificate of Coverage.
The MBA plan offers you the following services and resources:
Go to cignaenvoy.com to find:
You can also call Cigna at 1-800-441-2668 (worldwide) or 302-797-3100 (collect).
This service is not an insurance plan, but a business membership overseen by Baker Hughes Global Health & Medical. (Intl.SOS member number:1CPA984)
All employees on business travel outside their home country or expat assignment country.
Before travel, you should:
During travel, you can:
For life-threatening illnesses, injuries, or symptoms:
For non-life-threatening illnesses, injuries, or symptoms:
Who should you call? In all cases of illness or injury, you should contact Intl.SOS who will coordinate everything between the two companies. Intl.SOS will notify Cigna and ensure that the medical provider is aware of Cigna coverage. Ultimately, the medical bills will be paid through Cigna.
Guarantee of Payment: Some medical providers and facilities may not be familiar with Cigna and require an upfront guarantee of payment (GOP) to begin evaluation and treatment. In this case: